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Refund Policy

Last updated 17 October 2026

Try it free first

Haul has a free plan, so you can try it before paying. Haul Plus and Haul Pro are digital subscriptions that start working the moment you pay.

No refunds

Because access is given immediately, payments for Haul Plus and Haul Pro — first payments and renewals — are not refundable, and we don't give refunds or credits for partly used periods. This doesn't affect any rights you have under the law where you live; where the law requires a refund, you'll get one.

Cancel any time

You can cancel whenever you like in Haul under Settings → Your plan → Manage billing. Cancelling stops all future payments; you keep your plan until the end of the period you've already paid for, then go back to the free plan. Your account and listings stay.

Billing questions

Our orders are processed by Polar (polar.sh), our online reseller and the Merchant of Record for all our orders. If you were charged by mistake or have a billing question, reply to the receipt Polar emailed you, or manage your subscription from Settings → Your plan → Manage billing.

See also our Terms of Service and Privacy Policy.